+27 (0) 83 453 4788 info@strathambryce.com

Customer Service Schools

Two Schools are offered for the development of a ‘Customer Centric Service’ culture amongst all the non-sales related staff of an organisation:

Customer Service School

Duration: 2 days

For staff with regular direct customer contact. Typically, technicians involved with installations, implementations, ‘break-fix’ support or any other staff members having direct customer interaction. This School is aimed at any non-sales related discipline having regular direct contact with customers thereby directly affecting the ‘customer experience’

Customer Orientation School

Duration: 1 day

Back-office staff such as Human Capital, Finance, Admin etc. who have indirect contact with customers and who need to understand the importance of looking after the ‘internal customer’. The theme of the School is ‘If you’re not looking after a customer, you better be looking after someone who is’

Find out more or book a workshop by filling in the contact form:

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Stratham Bryce International

Tel: +27 (0) 83 453 4788
Email:  info@strathambryce.com

The Annex,

1184 Beechwood Close,
Dainfern Golf Estate,